Terms of Service
Last updated: October 29, 2026
These terms apply to services provided by Kim Detailing Co. ("we," "us") and to your use of kimdetailingco.com. By booking a service or requesting a quote, you agree to them.
Services and pricing
We provide mobile car detailing at the location you choose, including the packages and add-ons listed on our website. Prices shown are starting prices by vehicle size. The final price is confirmed when you book, and it may change if the vehicle's size or condition is different from what you described (for example, heavy pet hair, stains or heavy contamination). We will tell you before doing extra work that changes the price. Kirkland, Redmond and Issaquah have a $20 travel charge per visit.
Booking, access and preparation
- You agree to provide safe access to the vehicle, an outdoor water source and a power outlet when we need them, and enough room to work around the vehicle.
- Please remove valuables and personal items. We are not responsible for items left in the vehicle.
- Please have the vehicle unlocked or keys available at the appointment time.
Cancellations and rescheduling
Please give at least 24 hours' notice to cancel or reschedule. Late cancellations or no-shows may be charged a fee, as shown in our booking system at the time you book. If we arrive and cannot do the work because of lack of access, we may charge a fee.
Maintenance plans
Maintenance plans are recurring visits at the schedule you choose. Prices are per visit and are paid after each visit. There is no contract, and you can adjust, pause or cancel a plan by telling us before your next visit. Plan prices apply to maintenance visits, not to a Full Detail or Premium Detail.
Results and limits
- We work carefully, but results depend on the condition of the vehicle. Some stains, odors, tree sap, scratches and paint damage cannot be fully removed.
- Sealants and protectants add gloss and help water bead. How long they last depends on weather, washing habits and the products used on the vehicle afterward. Time estimates and durability figures are estimates, not guarantees.
- Detailing does not repair paint, dents, scratches or existing damage, and it can make existing damage more noticeable.
Pre-existing damage and responsibility
Please tell us about existing damage, loose parts, worn paint or other concerns before we start. We take care with every vehicle. If you believe we caused damage, contact us as soon as possible, ideally within 48 hours, so we can review it with you. To the extent the law allows, our responsibility for any claim is limited to the price you paid for the service.
If you are not happy
If you are not satisfied with part of the work, contact us as soon as possible after the service and we will work with you to make it right.
Payment
Payment is due when the service is finished, using the payment methods we accept. Payments by card are processed by Square.
Photos
We may take before-and-after photos of the work. We blur license plates and do not show faces or addresses. Let us know if you prefer that we do not use photos of your vehicle.
Website use
The information on this website is provided as a general guide. Prices, availability and service areas may change. We may update these terms at any time, and the date at the top shows the latest version.
Governing law
These terms are governed by the laws of the State of Washington.
Questions? Call or text (503) 919-1495.